To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by The Director has the ultimate leadership responsibility for planning, organizing,directing and evaluating quality clinical and support services for HRMC Surgical Services. The alignment with, and accomplishments of HRMC Surgical Services philosophy and objectives measure the safety, quality, and memorable experiences received by patients and others from the department. The Director attends and reports regularly at Medical Staff, Department of Surgery, Administrative and Board of Directors meetings.
Works to meet or exceed all performance measurements set out annually on the Leadership performance Scorecard for this position.
Establishing and maintaining positive, effective communication and interpersonal relationships with associates, department managers, hospital and corporate administration, Medical Staff department/committee chairmen and other members of Medical Staff
Leads and motivates the OR Management Team to meet and maintain a high standard of satisfaction
Establishes and maintains systems of clinical and administrative records and reports that satisfy City, State, Federal and TJC Standards and provide an information base for effective administrative action
Assess delivery of care and patient outcomes through rounds, committees, quality assessment and performance improvement activities and community surveys.
Promotes, plans and implements multi-disciplinary collaboration to ensure a coordinated approach to healthcare.
Designs, implements and evaluates policies/procedures, systems, roles and programs of the areas of report and implements necessary changes to achieve maximum efficiency and effectiveness that will result in improved patient care services.
Establishes and maintains a participative management environment supportive of developing and optimizing human potential in order to meet organizational goals/objectives of quality, customer satisfaction, employee emphasis, operational effectiveness, fiscal responsibilities and programs/services
Directs and provides leadership in developing operating budgets, capital budgets and FTE budgets.
Directs and supports efforts to achieve and revise staffing standards including periodic review of staffing patterns, employment and recruitment and retention programs and human resource utilization.
Coordinates departmental purchasing and is responsible for stock level, storage and utilization.
A minimum of five years of clinical operations or surgical leadership experience with an impeccable track record of demonstrated success and expertise in engagement, quality performance, customer experience, and stewardship in both growth (e.g. volume, revenue, market share) and operational management (e.g. expense reduction & efficiency).
Bachelorâ€™s degree required. Master's degree preferred, e.g. Business Administration, Healthcare Administration, or Public Health.
Health First is Central Florida's only fully integrated health system. With a mission to positively change the health and wellness of the communities we serve, Health First offers the latest technological advances and quality care at our four hospitals and through our many Outpatient & Wellness Services, as well as the area's only Trauma and Heart Centers. Health First also offers multiple commerc...ial and Medicare health plans, the largest multi-specialty physician group in Brevard County, and four fitness centers to help members of our community stay healthy.